Pay: ₱30,000.00 - ₱45,000.00 per month
Job Description
Position: Customer Success Specialist
Working location: Diliman Quezon City
Working Sched: Monday to Friday
Job type: Office Based, sometimes in the Field for the B2B Activities, Direct Hire
Qualifications Needed
Bachelor's Degree in Business, Marketing, IT, or equivalent
- Ideally at least 2 to 3 years of experience in a B2B sales, account management, or customer success role
- Experience working in the IT industry is a plus
- Experience working with enterprise and government accounts is a plus
- Has a customer-first mindset and an advocate of excellent customer experience
Your Role
Customer Success Specialist playing a crucial role in managing the customer lifecycle
and ensuring customers remain satisfied with the services and solutions delivered. As a
Customer Success Specialist, the role involves working with the sales team, identifying
opportunities to enhance the customer experience, and recognizing opportunities for
further business growth.
