Customer Success Manager

Michael Page

Philippines

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Posted 7 hours ago
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Job Description

Be a trusted advisor for a product-led SAAS company
Hybrid work set-up and competitive benefits

About Our Client

The client is global technology company that is helping to transform workplaces around the world based in Taguig. Involves driving customer success initiatives and supporting the sales team. With a well-established presence in the market, the company values excellence and continuous improvement in delivering exceptional service.

Job Description

Demonstrable experience working in a customer facing role with results showing an ability to drive engagement and advocacy amongst your customers
A background in leveraging data through a variety of tools to inform and execute strategies that encourage product adoption
Commercially minded and able to identify opportunities that drive value for bother customers and the business
Strong persuasion and presentation skills, with the ability to communicate up and down an organisation
Passionate about building lasting relationships with customers and colleagues
Ability to actively listen, understand customer pain points and take action
Enjoy working in a fast-paced organisation & easily adapt to changes in roles and responsibilities
Curious about technology and product solutions, with the ability to quickly become a subject matter expert

The Successful Applicant

A Successful Customer Success Manager Should Have

A background in sales, account management, or customer success within the business services industry.
Strong problem-solving and analytical skills to address client needs effectively.
Excellent communication and interpersonal skills to foster client relationships.
The ability to work collaboratively with internal teams to deliver exceptional service.
Proficiency in client management tools and software to track performance and engagement.
A proactive and goal-oriented approach to ensure client satisfaction and retention.

What's on Offer

Equity with high growth potential and a competitive salary
Flexible working arrangement
Well being initiatives such as subsidised fitness programs, EAP services
Access to professional and personal training and development opportunities
Quarterly celebrations and team events

Contact: James Gotladera

Quote job ref: JN-062025-6766732

More Info

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About Company

Michael PageJob Source: www.linkedin.com

Job ID: 147437421

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Last Updated: 14-05-2026 06:35:50 PM

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