What you will do -
Work closely with the Business Head to manage Key Clients and ensure world-class service experience
- Understand and analyze existing business and figure out opportunities to scale it up
- Initiate and prioritize projects, track
- Engage closely with the account management/delivery/implementation/training teams to help determine the best technical implementation methods and reasonable execution schedules.
- Analyzes business data, financial information, and commercial needs of clients to evaluate business opportunities to reach cost-effective business solutions.
- Excellent team management and interpersonal communication skills enabling effective interaction with people at all organizational levels
- Networking in the region with prospect/industry and represent Capillary at regional/national events.
Job requirements -
- 4-6 years of experience with understanding retail, digital, CRM/loyalty analytics space.
- Proven record of driving results in a high-growth company environment.
- Demonstrated record of success in a goal-oriented, highly accountable, business environment
- Deep understanding of industry issues, a vision for growth, and a passion to build Capillary's position in the industry
- Ability to articulate, Capillary's value proposition effectively to all types of Customers and ability to interact with any level within the customer organization (Particularly with CXO/CMOs/ Marketing Heads) andalign brand on industry specific KPIs, set targets and help the brands to achieve them.
- Ability to adapt to a changing environment quickly and easily.
- Ability to prioritize tasks and manage time efficiently, showcasing a High level of self-initiative and self-motivation.
- Experience with managing clients, stakeholders, and cross-functional teams.
- Proven people, business and project leadership& negotiation experience
Skills And Expertise
- Strong Team management skills and competencies.
- Ability to collaborate and work effectively with other teams Account Management, Delivery, Product Management, Analytics, etc.
- Ability to understand, anticipate and react to competitive market requirements, industry opportunities and constraints
- Professional demeanor, superior phone skills, excellent presentation, verbal and written communication skills
I t has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
