Customer Success Executive

We're looking for energetic and reliable individuals to join our growing team as a Client Success Executive (Remote Full-Time).

Position: Client Success Executive Schedule: Full-Time Salary: AED 2,500 per month (convert to your local currency as needed)

OVERVIEW

alist.ae is hiring a Client Success Executive to join our growing team. This role focuses on customer engagement and account management, making it ideal for someone with a solid background in customer service or related fields, strong communication skills, and a proactive, solution-driven mindset.

Immediate start preferred quick responders will be prioritized!

REQUIREMENTS

• Background in customer service or related fields
• Excellent communication and problem-solving skills
• Comfortable handling client communication via email, WhatsApp, and calls
• Basic familiarity with CRM systems or digital tools
• Ability to manage multiple accounts efficiently
• Organized, proactive, and detail-oriented

KEY DUTIES

• Build and maintain strong client relationships
• Guide clients through onboarding and campaign execution
• Use internal software tools and CRM systems to manage collaborations
• Manage an assigned client portfolio independently while ensuring client satisfaction and contributing to higher client retention rates
• Share client feedback with relevant teams
• Track account activity and compile reports