Job Description
Requirements
Bachelor's degree in Computer Science or related field.
At least 3 years experience
Proficiency in programming languages such as Java, Python, or JavaScript.
Experience with CRM systems and customer success platforms.
Strong understanding of software development lifecycle.
Excellent problem-solving and communication skills.
Ability to work collaboratively in a team environment.
Familiarity with cloud services and APIs.
Knowledge of database management and data structures.
Experience with agile methodologies.
Attention to detail and commitment to quality.
Responsibilities
Design, develop, and maintain customer success software applications.
Collaborate with customer success teams to gather requirements and feedback.
Integrate software solutions with CRM and other customer platforms.
Implement features that enhance customer engagement and satisfaction.
Ensure software quality through testing and code reviews.
Troubleshoot and resolve software issues promptly.
Optimize software performance and scalability.
Stay updated with industry trends and best practices.
Document software designs and processes.
Participate in agile development processes.
