Customer Success Associate | Accounts Management

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now, businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions: face-to-face interactions, video calls, voice calls, messaging, and more. We are on the lookout for driven, energetic individuals to help us spread this movement across the world.

Responsibilities

• As an ambassador of Squadzip, you get to advocate the idea that wherever you are, you can stay on top of your work and be productive.
• Boost and strengthen relationships with new and existing clients.
• Confidently represent Squadzip by leading implementation workshops, training sessions, and various client meetings showing mastery of the platform and understanding the features that can help clients.
• Support Customer Success processes
• Engage Product teams by providing timely feedback, to further strengthen our solutions.

Minimum Qualifications

• Bachelor's/College Degree.
• Articulate in both English and Filipino
• Must have strong presentation and communication skills
• Must be able to facilitate meetings/training and workshops for clients.
• Business correspondence

Required Skills

• Presentation & Communication Skills
• Relationship Building Skills

Perks and Benefits

We care about your well-being as much as your work. At Squadzip, we promote work-life balance through flexible arrangements and a supportive environment.

• Flexible Work Schedule
• HMO Coverage upon regularization
• Paid Vacation Leave (starts at 6 days upon regularization)
• Paid Sick Leave (starts at 6 days upon regularization)