Discover your 100% YOU with MicroSourcing!
Position: Customer Service & Scheduling Coordinator
Work setup & Shift: Work from home | Day Shift
Site: 1880, Eastwood, Libis, Quezon City
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Essential
- High level of English
- Proficient in Microsoft Office Suite.
- Ability to learn a CRM system.
- Understand how to prioritize tasks according to business goals.
What They Will Be Doing
- Answering calls and responding to customer inquiries
- Scheduling and coordinating plumbing jobs
- Data entry, job sheet management, and invoicing
- Supporting field technicians with daily job allocation
- General office admin tasks and filing
- Liaising with suppliers and clients as needed
What We're Looking For
- Excellent communication and organizational skills
- Ability to multitask and work well under pressure
- Proactive and willing to learn
- Previous admin experience (preferably in trades or construction)
- Comfortable with basic computer systems and scheduling software
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
