Customer Service Representative/ Travel Account

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Early Applicant

Job Description

Description

Provide exceptional customer service to clients in the travel industry.
Assist customers with inquiries regarding travel itineraries, bookings, and policies.
Handle customer complaints and resolve issues in a timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance the customer experience.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: atleast 6 months of bpo experience
Skills and Competencies: Excellent communication and interpersonal skills, GDS experience is a plus
Skills and Competencies: Ability to work in a fast-paced environment
Qualities and Traits: Strong problem-solving skills and customer-focused attitude
Responsibilities and Duties: Willingness to learn and adapt to new systems and processes