Customer Service Representative/Staff

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Early Applicant

Job Description

Qualifications

Graduate of any 4-year course, preferably in Management or any business related course
Strong communication and problem-solving skills
Basic computer and CRM knowledge
Experience in customer service or insurance background is a plus
Fresh graduates are welcome to apply

Duties And Responsibilities

Responds to customer inquries via phone, email, and in-person interaction.
Providing accurate informtion regarding insurances, policies, claims, and billing.
Handle and resolve customer complaints efficiently.
Coordinating with internal department to ensure customer concerns are addressed.
Educate customer on products and services to improve understanding and satisfaction.