Customer Service Representative Retail Account
Customer Service Representative Retail Account
metacom careers- Posted 2 months ago
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Job Description
Role Description
Join our Retail Account in Molino, Bacoor, Cavite and provide excellent customer service by assisting customers with their inquiries, concerns, and account needs. Freshers are welcome!
Key Responsibilities
Join our Retail Account in Molino, Bacoor, Cavite and provide excellent customer service by assisting customers with their inquiries, concerns, and account needs. Freshers are welcome!
Key Responsibilities
- Handle customer inquiries and concerns professionally.
- Provide accurate information and appropriate solutions.
- Assist customers with product and service-related concerns.
- Document customer interactions accurately.
- Meet quality, productivity, and customer satisfaction targets.
- No Call Center Experience Required
- High School Graduate (Old Curriculum) / ALS Graduate
- Senior High School Graduate
- C1 English proficiency
- Open to Freshers
- Willing to work onsite in Molino, Bacoor, Cavite
- Amenable to a shifting schedule
- Excellent English communication skills
- Strong customer service and interpersonal skills
- Good problem-solving and analytical skills
- Good comprehension and attention to detail
- Basic computer and navigation skills
- Ability to work in a fast-paced environment
- Paid Training
- 22 Paid Leaves
- HMO
- 13th Month Pay
- Government-Mandated Benefits
- Career Growth Opportunities
More Info
Key Skills
C1 English proficiency
Excellent English communication skills
Basic computer and navigation skills
Strong customer service and interpersonal skills
Good problem-solving and analytical skills
Good comprehension and attention to detail
About Company