Customer Service Representative

About us:

Pino CX (PCX) is a fast-growing customer support company based in the Philippines, founded by two Swedish entrepreneurs and one Filipina partner.

Although we're a relatively new company, our team brings extensive experience from customer service, sales, and call center operations. We're building a quality-focused operation with strong communication and long-term client partnerships.

At PCX, we value attitude, professionalism, and genuine care for customers more than rigid scripts.

We're looking for reliable, patient, and friendly people who are easy to work with.

We're still small, but we plan to scale quickly with the right team.

The Role:

We're hiring a full-time, on-site Customer Service Representative in San Pedro, Laguna.

You'll handle customer inquiries across voice, chat, and email, solve problems, and ensure every customer has a smooth and positive experience. You'll work closely with management in a small team where your input truly matters.

This is an excellent opportunity for someone with BPO or customer service experience who wants to grow with a new company instead of being just another number in a large corporation.

What We're Looking For:

• Previous experience in BPO, customer service, or support
• Strong English communication skills (spoken and written)
• Patience and excellent customer handling skills
• Ability to stay professional and calm under pressure
• Team player who is reliable and punctual
• Experience with CRM systems is a plus

What We Offer:

• Opportunity to grow with a fast-expanding company
• Supportive and relaxed work environment
• Direct access to management
• Competitive salary based on experience
• Real career growth opportunities

If you think you'd be a good fit, we'd love to hear from you! Send me a message or apply directly.