Customer Service Representative (Open for Fresh Graduates)

Fresher

Save

Early Applicant

Job Description

Job Responsibilities

Address and resolve concerns from mobile app users while delivering excellent customer service
Respond to customer inquiries promptly and professionally to ensure a positive experience
Coordinate with relevant teams throughout the order fulfillment processfrom pickup to drop-offto maintain service quality
Perform other related tasks as assigned

Qualifications

Graduate of any Bachelors Degree program
Fresh graduates are welcome to apply
Tech-savvy and familiar with social media platforms
Proficient in Microsoft Office applications
Excellent communication skills in both English and Filipino; proficiency in Bisaya is an advantage
Strong conflict resolution and problem-solving skills
Able to work independently with minimal supervision
Willing to be assigned to our Marcos Highway, Antipolo City office