Customer Service Representative Healthcare Account
College Graduates & Qualified Undergraduates Welcome | 6 Months BPO Experience
Join a growing healthcare account and become part of a team dedicated to providing professional, efficient, and compassionate customer support. This is a great opportunity for experienced BPO professionals looking to grow their careers in the healthcare industry.
Qualifications
- College graduate, with or without a degree-related experience
- Completed at least 2 years of college with at least 6 months of BPO experience
- Good to above-average English communication skills
- Strong customer service and problem-solving skills
- Basic computer navigation and typing skills
- Willing to work onsite and on a shifting schedule
Key Responsibilities
- Assist customers with healthcare-related inquiries and concerns
- Provide accurate information and appropriate assistance in a professional manner
- Handle customer requests through voice or other assigned communication channels
- Document customer interactions and update account information accurately
- Coordinate with internal teams when necessary to resolve customer concerns
- Maintain a high level of professionalism, empathy, and confidentiality
- Meet established quality, productivity, and customer satisfaction standards
What We Offer
- Competitive salary package
- Paid training
- HMO and government-mandated benefits
- 13th Month Pay
- Career growth and development opportunities
- Supportive and professional work environment
If you're a college graduate or have completed at least 2 years of college with relevant BPO experience, this could be a great opportunity to take the next step in your career. Apply today!
