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Customer Service Representative

  • Posted a day ago
  • Be among the first 10 applicants

Job Description

Description

  • Provide exceptional customer service to clients via phone, email, and chat.
  • Assist customers in resolving issues and answering inquiries regarding products and services.
  • Maintain a positive and professional demeanor while managing customer interactions.
  • Document customer interactions and feedback accurately to improve service quality.
  • Collaborate with team members to enhance overall customer satisfaction.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 0-2 years of experience in customer service.
  • Skills and Competencies: Strong communication skills in English.
  • Skills and Competencies: Excellent problem-solving abilities.
  • Qualities and Traits: Strong work ethic and a team player.
  • Qualities and Traits: Exceptional interpersonal and people skills.
  • Skills and Competencies: Familiarity with call centre operations is a plus.

More Info

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About Company

Job ID: 152092071

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