Customer Service Representative
- Posted a month ago
- Be among the first 10 applicants
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Assist customers with order placements and account management.
- Resolve customer issues and complaints in a timely manner.
- Maintain customer records and update information as necessary.
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: No experience required, training provided.
- Skills and Competencies: Strong English language skills.
- Skills and Competencies: Excellent customer service skills.
- Skills and Competencies: Strong interpersonal and communication skills.
- Qualities and Traits: Team player with strong organizational skills.
- Skills and Competencies: Basic technical skills and proficiency in call center software.
More Info
Key Skills
Proficiency in call center software
Basic technical skills
About Company
Skills:
Amadeus, Salesforce, Comarch, pulse, Etihad Reward Shop, Microsoft Dynamics, Proficient in MS Office applications, Basic technical skills, Fluent in spoken language Mandarin
Skills:
Basic Computer Skills, Billing account updates, Basic technical support, Plan changes