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Customer Service Representative

metacom careers
Philippines
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  • Posted 29 days ago
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Job Description

Description

  • Act as the first point of contact for customers, addressing inquiries and resolving issues efficiently.
  • Provide excellent customer service by actively listening and engaging with customers.
  • Assist with scheduling appointments and managing customer accounts effectively.
  • Collaborate with team members to enhance customer satisfaction and service delivery.
  • Utilize problem-solving skills to identify and rectify customer concerns promptly.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: Fresh Graduate or 0-2 years of experience in customer service or related fields.
  • Skills and Competencies: Strong English language proficiency, call centre experience, and sales pitching skills.
  • Qualities and Traits: Team player with excellent interpersonal skills and a strong ability to handle customer inquiries.
  • Responsibilities and Duties: Ability to manage a sales pipeline and utilize technical skills to assist customers.
  • Working Conditions: Fast-paced call centre environment with potential for remote work options.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

About Company

metacom careers

Job ID: 149116165

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Last Updated: 11-06-2026 04:50:21 PM
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