Customer Service Representative

Fresher

Job Description

Description

Provide excellent customer service to ensure customer satisfaction.
Address customer inquiries and resolve issues efficiently through various communication channels.
Assist in scheduling appointments and managing customer interactions.
Collaborate with team members to enhance customer experience.
Utilize Salesforce to track customer interactions and manage sales pipelines.

Requirements

Educational Qualifications: Bachelor's degree in a relevant field.
Experience Level: 0-2 years.
Skills and Competencies: Proficient in English language, customer service skills, scheduling, problem-solving, and interpersonal skills.
Responsibilities and Duties: Ability to work effectively in a team environment while managing customer interactions.
Qualities and Traits: Strong sales skills, including pitching and closing sales.