Customer Service Representative (Local Account)

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Early Applicant

Job Description

Responsibilities

Address and resolve concerns from mobile app users while delivering excellent customer service
Respond to customer inquiries promptly and professionally to ensure a positive experience
Coordinate with relevant teams throughout the order fulfillment processfrom pickup to drop-offto maintain service quality

Qualifications

Graduate of any Bachelor's Degree program
Tech-savvy and familiar with social media platforms
Proficient in Microsoft Office applications
Excellent communication skills in both English and Filipino; proficiency in Bisaya is an advantage
Strong conflict resolution and problem-solving skills
Able to work independently with minimal supervision
Willing to be assigned in Marcos Highway, Antipolo City