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Transec BPO

Customer Service Representative l Local Account & Dayshift

Transec BPO
Philippines
Fresher
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  • Posted 9 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

WHY JOIN OUR TRANSEC TEAM

  • HMO, life insurance, and incentives
  • Represent one of the top leading brands in PH
  • Non-toxic account with real work-life balance

Essential Job Functions

  • Assist customers via phone, email, and chat regarding product information, price inquiries, complaints, delivery follow ups, placing of orders, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.

Skills & Qualifications

  • Open to fresh graduates with no experience.
  • 6 months experience in customer service is a plus.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

About Company

Transec BPO

Job ID: 134887575

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Last Updated: 14-12-2025 09:51:37 PM
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