A frontline employee who interacts with customers to address their inquiries, resolve issues, and ensure customer satisfaction.
- With a Bachelor's Degree in Business, Operation or a related field
- -1-2 years experience as Tech support
- -Excellent verbal and written communication skills.
- -Excellent interpersonal and customer service skills.
- -Professional and pleasant telephone manner.
- -Ability to explain technical issues to technical and non-technical employees and customers.
- -Strong analytical and problem-solving skills.
- -proficient with Microsoft Office Suite or related software
