NOW HIRING: Customer Service Representative Healthcare Clinical Account
Make a difference by supporting patients and healthcare providers! Join our
Healthcare Clinical Account and be part of a team dedicated to delivering exceptional customer service in the healthcare industry.
Qualifications
- At least 2nd year Undergraduate (completed) with at least 6 months of work experience in a customer service set up.
- College Graduate with or without work experience.
- Excellent English communication skills
- At least Healthcare, customer service, or BPO experience
- Background in nursing, allied health, pharmacy, or other healthcare-related fields is a plus
- Basic computer navigation and typing skills
- Strong attention to detail, problem-solving, and organizational skills
- Ability to handle confidential information with professionalism and discretion
- Willing to work on shifting schedules, weekends, and holidays
- Amenable to work onsite
Job Responsibilities
- Handle customer inquiries related to healthcare services, benefits, appointments, or clinical support
- Assist members, patients, and healthcare providers with account-related concerns
- Provide accurate information while following healthcare regulations and company policies
- Document customer interactions and maintain accurate records
- Escalate complex or clinical concerns to the appropriate healthcare professionals when necessary
- Deliver compassionate, professional, and high-quality customer service
What We Offer
- Competitive salary package
- Performance incentives and bonuses
- Paid training
- HMO and other company benefits
- Career growth and advancement opportunities
Apply today and start a meaningful career with our Healthcare Clinical Account!
