Customer Service Representative / Healthcare Associate (US Clients | BPO)

Ebloc 3, Padriga Street, Cebu IT Park, Lahug

Full-time | Schedule aligned with U.S. clients

Strategic Office Support, Inc. is hiring Healthcare Support Associates to provide administrative and customer support to U.S.-based healthcare organizations. This role is ideal for BPO professionals looking to build a long-term career in the healthcare industry.

What You'll Do

Support U.S. healthcare clients through calls, emails, or chat

Process healthcare-related data accurately and efficiently

Follow client workflows and quality standards

Work closely with a collaborative onsite team

What We're Looking For

Strong English communication skills

1–5 years of BPO experience (healthcare is a plus)

Willing to work night shifts and shifting schedules

Detail-oriented, adaptable, and eager to learn

What We Offer

Competitive pay with incentives and 13th-month pay

Paid training and HMO coverage

Night differential and overtime pay

Career growth and internal promotions

Supportive team culture and company activities

Apply now and grow your career in the healthcare BPO industry.