Responsibilities
- Answer customer inquiries via phone, email, or chat
- Resolve complaints and provide effective solutions
- Process orders, payments, and refunds
- Assist with product and service support
- Maintain accurate customer records in the system
- Communicate clearly and follow company guidelines
- Coordinate with other teams for issue resolution
- Meet performance and quality metrics
- Gather and relay customer feedback
Requirements & Benefits of ALORICA PH!
- Work Onsite with a professional & supportive team
- Competitive Salary Packages + Incentives!
- NO BPO experience needed Well train you!
- Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads YOU are welcome!
- 20% Night Differential
- Paid Training & Incentives
- HMO & Government Benefits
- 13th Month Pay
- Vacation Leave / Personal Time Off Paid
- Anniversary Bonus
- Annual Performance Increase
