Customer Service Representative for Australian Airline Account

Description:

Handles incoming calls from airline customers, deals with complaints, help passengers establish itineraries or answer general questions in regards to travel.

Do inbound sales during call transaction.

Duties and Responsibilities:

Qualifications:
Minimum typing speed of 35wpm.
Above average English communication skills
Hundred percent attendance record, and ability to multi-task
Above average analytical skills
Sales and Customer Service experience is preferred.

Requirements:

Skills:
Good Communication (listening, verbal, written)