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Acquire Intelligence Philippines Inc

Customer Service Representative | Eastwood, QC

Acquire Intelligence Philippines Inc
Quezon City
1-3 Years
PHP 21,000 - 24,000 per month
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  • Posted 6 days ago
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Job Description

A Glimpse into Your New Role

  • Interacting with customers via live chat or email responding to various financial inquiries, concerns, or requests related to direct deposits, withdrawals, money transfer, disputes, funding or setting up an account, and discussing or promoting Account's banking products and services.
  • Reviewing and analyzing relevant transactions history and relating the information to the customer in a way that reconciles to their present account balance
  • Ensuring compliance with allinternal controls and established policies and procedures.
  • Developing deep technical knowledge and know-how on standard banking operations and procedures in the US and comply with various control and account protection measures.
  • Following throughs and ensuring 100% fulfillment of commitment to customer.
  • Handling customer and client interaction with due skill, care and professionalism.

What You'll Bring

  • With chat/back-office experience in BPO industry
  • A positive can-do attitude.
  • Have very good interpersonal skills (both written and oral)
  • Take ownership for quality, competence, and commitment.
  • Be highly motivated and prepared to work hard.
  • Have high personal energy and enjoy a lively environment.
  • Be highly flexible and welcome change/improvements.

With a diverse global team working together, we proudly embrace and live by these shared values:

  • Collaboration:Brilliant jerks can be brilliant elsewhere.
  • Impact:Do, get it done, create impact.
  • Passion:Be positive, bring passion and energy.
  • Transparency:A transparent team can help each other.

What are you waiting for

Join the A-Team and experience the A-Life!

Spotlight
  • Performance bonus

More Info

Job Type:
Permanent Job
Industry:
BPO, Customer Service, Call Center
Role:
Customer Service Executive (Voice), Customer Service Executive (Non-voice)
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Philippines/Filipino

About Company

Acquire Intelligence Philippines Inc

Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.

Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Apply with us today and #AcquireHappiness.

ACQUIRE BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.

Job ID: 143537089

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Last Updated: 26-02-2026 04:22:35 PM
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