Customer Service Representative

Company Description Delux Limousine Transportation Services LLC provides luxury and premium transportation experiences focused on comfort, style, and safety. The company offers top-class vehicles and buses for events, special occasions, weddings, airport transfers, corporate travel, group transportation, tours, and point-to-point services. Delux Limousine emphasizes superior service, customization, and professionalism to elevate every journey. The team is committed to delivering consistent excellence and prioritizing the comfort and safety of all passengers.

Role Description The Customer Service Representative internship is a remote role focused on supporting clients before, during, and after their travel experience. Day-to-day tasks include responding to customer inquiries via phone, email, and chat, providing detailed information about services, booking procedures, and policies, and assisting with reservations and schedule changes. The intern will help resolve customer issues, follow up on concerns to ensure satisfaction, and accurately document interactions in company systems. Additional responsibilities may include coordinating with operations and dispatch teams, collecting customer feedback, and contributing ideas to improve the overall customer experience.

Qualifications

• Ability to provide excellent customer service and support, with skills in Customer Service, Customer Support, and Customer Service Representatives.
• Strong focus on Customer Satisfaction and Customer Experience, with a commitment to resolving issues professionally and efficiently.
• Clear and polite written and verbal communication skills in English.
• Comfort working remotely, with reliable internet access and the ability to manage time and tasks independently.
• Strong attention to detail, organizational skills, and basic proficiency with common office and communication software.
• Interest in the transportation or hospitality industry; prior customer-facing experience or coursework in business, communications, or a related field is a plus.