Do you have a passion for delivering exceptional customer service Join our team and help create unforgettable experiences for guests around the world!
About the Role
Work Setup: Onsite – Eastwood Global Plaza Business Center (EGBC)
Pay range and compensation package
- Salary Package: Up to ₱23,000/month
- Night Differential (14%)
Qualifications
- At least 1–2 years of Customer Service experience
- High school graduate or equivalent
- Experience handling phone, chat, and email support
- Excellent English communication skills
- Background in travel, tourism, hospitality, luxury service, or event planning is an advantage
- Comfortable supporting customers across multiple communication channels
- Willing to work onsite and on shifting schedules
- B2 English proficiency preferred
Responsibilities
- Assist guests via phone, email, and chat
- Provide travel and destination-related support
- Coordinate guest concerns and resolve issues
- Deliver a world-class customer experience from booking through post-event follow-up
Equal Opportunity Statement
We are committed to diversity and inclusivity.
