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Qualifications:
Operational Responsibilities:
Customer Handling:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Job ID: 134118813
Skills:
customer service, BPO contact center experience, Critical Thinking, healthcare benefits, Problem-solving
Skills:
communication via phone and email, CRM Tools, customer service
Skills:
business to business , Excel, Customer Service Representative, Csr, Csr Voice, B2b, Microsoft Word, Powerpoint
Skills:
customer service software, ERP systems, Microsoft Office Applications, Crm Systems
Skills:
Familiarity with CRM platforms and customer service tools, Customer Support, Fluent in Portuguese and English, Computer navigation and data entry