Customer Service Representative

Qualifications:

• Open to College undergraduates who have completed at least 2 years in college with no back subjects
• Candidates must have at least 18 months of BPO experience
• Preferably with experience handling Collections or Financial accounts
• Candidates must have high proficiency in written and verbal English skills

Operational Responsibilities:

Customer Handling:

• Interact with customers for collections or financial account queries
• Resolve customer issues while adhering to process and compliance guidelines
• Maintain accurate records of interactions and account updates