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Customer Service Representative

Chainyard - An IT People Company
Philippines, Davao
1-3 Years
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  • Posted 14 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Interact with customers via phone, email, or in-person to provide information and resolve inquiries or issues.
  • Handle customer complaints, provide appropriate solutions and alternatives within established guidelines.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Process orders, forms, applications, and requests accurately and efficiently.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Communicate and coordinate with internal departments to ensure customer needs are met.
  • Follow communication procedures, guidelines, and policies.
  • Stay knowledgeable about company products, services, and policies.
  • Ensure customer satisfaction and provide feedback to the customer service manager.

Qualification

  • At least 1 year of relevant experience in BPO industry
  • Ability to speak and write English proficiently
  • Open to Learning
  • Takes Initiative
  • Happy and Helpful by nature
  • Amenable to work onsite
  • Familiarity with project management tools (e.g., Asana, Trello, ClickUp)

Site Location

  • Davao South

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Bpo
Employment Type:
Full time

Job ID: 145242445

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Last Updated: 31-03-2026 08:20:21 PM
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