Customer Service Representative

Job Description:

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve customer complaints efficiently and professionally.
• Process orders, forms, applications, and requests.
• Follow communication procedures, guidelines, and policies.
• Identify and assess customers needs to achieve satisfaction.
• Provide product and service information to customers.
• Meet personal/team performance targets and customer service goals.

Qualifications:

• High school or Senior High school are welcome
• No BPO experience is also welcome; training provided
• Preferable have 6 months to 1 year experience
• Positive attitude and good communication skills
• Typing skills