Customer Service Representative ( Banking and Finance)

Description

• Provide exceptional customer service to clients in the banking and finance sector.
• Address customer inquiries, complaints, and requests promptly and effectively.
• Assist clients with account management, transactions, and financial products.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
  
  

Requirements

• Educational Qualifications: Senior Highschool Graduate or Bachelor's degree in Finance, Business Administration, or a related field.
  
  

Experience Level: -Minimum of 2 years BPO experience handling:

>Banking and Financial

>Home Loan Servicing

>Home Loan Application

• -Willing to work onsite in MOA, Pasay City
• Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in customer service software.
• Qualities and Traits: Empathetic, customer-focused, and able to work in a fast-paced environment.
• Responsibilities and Duties: Ability to manage time effectively and prioritize tasks in a high-volume environment.