Customer Service Representative
Customer Service Representative
Ampersand- Posted 10 hours ago
- Be among the first 10 applicants
Job Description
Job Requirements
- At least 2 years in college without back subjects
- Minimum 18 months of BPO experience
- Amenable to work in Taguig
- Can work on a night shift schedule
- Handle large amounts of inbound and outbound calls, emails, or live chats in a timely and professional manner.
- Resolve Issues: Identify customer needs, clarify information, research issues, and provide viable solutions or alternatives.
- Documentation: Accurately update and maintain customer records, conversation notes, and account details in company databases or CRM systems.
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