We are seeking a driven and customer-focused Customer Care Representative to join our team in Davao City. This full-time role involves providing excellent customer service and support to our clients via telephone and digital channels. The ideal candidate will be passionate about delivering outstanding customer experiences and have a strong track record of success in a fast-paced, high-volume contact centre environment.
Role & Responsibilities
- Contribute to training sessions, share front-line insights, and propose process or script improvements to enhance service delivery.
Qualifications
- Fluent English communication—clear verbal and written skills for technical interactions.
- Prior experience in telecommunications technical support or telco-focused BPO customer service.
- Able to work immediately
- Strong problem-solving and decision-making abilities to handle a variety of customer inquiries
- A keen attention to detail and the ability to work accurately under pressure
Apply now for this exciting opportunity to become a
Customer Service Representative.
Skills: customer service,customer,communication
