Customer Service for Healthcare Account | Dumaguete

TTEC Customer Care Management Philippines Inc

Dumaguete

1-4 Years

PHP 18,000 - 19,000 per month

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Posted 17 days ago
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Job Description

Your potential has a place here with TTEC's award-winning employment experience. As aHealthcare Customer Service Representative working onsite in Dumaguete,you'llbe a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippinessays it all!

We'remaking it easy for you to connect with our recruiters and get hired faster. Stop by TTECDumaguete, Monday to Friday from 8am to 4pm at DBPI IT Plaza, Building 1, South Road,Calindagan, Dumaguete City.

WhatYou'llDo

Doyou haveapassionfor helping others and giving them peace of mind In this role,you'llhave ownership over resolving escalated or complex calls from customers. Whetherit'sgetting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile,you'llbe the difference between your customers experience being just average or exceptional.

During a Typical Day,You'll

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

6 months or more of customer service experience
Senior High school graduate or equivalent
Recognize,applyand explain your product or service knowledge
Computer experience

What You Can Expect

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement,healthand wellness incentives

Visithttps://mybenefits.ttec.com/for more information.

Education

Diploma, ITC/NTC/Vocational, Bachelors/ Degree

More Info

Job Type:

Permanent Job

Industry:

Customer Service

Role:

Customer Service Executive (Voice)

Function:

Customer Service/Call Centre/BPO

Employment Type:

Full time

Open to candidates from:

Philippines/Filipino

About Company

TTEC Customer Care Management Philippines Inc

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Job ID: 132909925

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