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dempsey resource management

Customer Service

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  • Posted 18 hours ago
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Job Description

> Monitor airlines and shipping lines updates

> Assist on time request of rates from airline & shipping lines for regular destinations

> Attend to inquiries of clients and customers

> Monitor & report to department head all clients complaints

> Attend to required report of TOP Management

> Visit clients to check on their required services and performance

> Monitor shipment irregularity report and to department head based on standard report form (Per case)

> Prepare supporting documents needed for claims

> Monitor destination holiday status

  • submit report to department head for analysis & dissemination to clients

> Monitor port strike, port congestion, natural disaster occurrence at local, transit and destination point

  • report to department head the latest status including impact on export shipments
  • suggest alternative solution for affected shipment

> aircraft downgrades, flight delays & cancellations

> check latest shipping line and port advisory.

  • Newly Graduate of BS Customs are welcome – as long as willing to be train
  • Any 4 years course as long as have experience in Forwarding, Brokerage, and shipping lines

Salary offer: Will be discuss during interview with the company.

DRMI-00811

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Job ID: 148524307