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Customer Service Associate

metacom careers
3-5 Years
Philippines
  • Posted 2 days ago
  • Be among the first 10 applicants

Job Description

Description

  • Provide exceptional customer support and assistance via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and professionally.
  • Maintain up-to-date knowledge of products and services to enhance customer experience.
  • Assist customers with account management and transactions, including banking and mortgage inquiries.
  • Collaborate with team members to identify trends and implement improvements in service delivery.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 3-5 years of experience in customer service or BPO environment. Mortgage and Home experience are prefered
  • Skills and Competencies: Strong understanding of financial services, including banking and mortgage products
  • Qualities and Traits: Excellent communication skills and a customer-focused attitude
  • Responsibilities and Duties: Ability to handle high volumes of customer requests in a fast-paced environment
  • Working Conditions: Ability to work flexible hours, including evenings and weekends

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

About Company

Job ID: 151901841

Last Updated: 03-08-2026 06:01:33 PM
Homejobs in PhilippinesCustomer Service Associate
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