We are a global Telecommunications company with presence in the United Kingdom, Romania, Thailand, Philippines, India and Spain. We specialise in value added services, selling our premium numbers globally. Our business operations are covered globally, and we are looking for dedicated people driven by success.
Job Description:
You will be responsible for the management and development of relationships with existing customers as well as actively seek for new customers to grow your portfolio. Your primary duties will be:
- Provide customer support for various products and services through instant messaging and phone.
- Build and maintain strong, long-lasting client relationships
- To source and develop new client base
- Develop new business with existing clients
Requirements:
- Arabic or Hindi language native level is a must, competency in managing written chat support and phone calls.
- Have a background working in Customer Service and/or Account Management, Sales experience is a plus.
- Excellent verbal and written communication skills in English is a must; other languages are a plus.
- Ability to work independently and as part of a collaborative team
- Willing to put extra efforts with our customers to reach/exceed targets. This is an ideal position for persons driven by success.
- Strong communication and interpersonal skills.
- Being proactive, identifying problems and providing solutions, identifying new opportunities that can help to achieve goals.
What We Offer:
- Work from home set up with a global team
- A supportive, growth-oriented work environment
- Opportunities for professional development and career advancement
- Competitive basic salary + generous monthly performance commissions
Hiring Process:
- Applications open until end of August.
- First interviews will be online on the first week of September.
- Second interviews will be carried in person in Manila on the second week of September.
- Starting date depending on availability on the 2nd half of September or beginning of October
