Customer Service Agents for Telco Account

Role & Responsibilities

• Handle inbound/outbound customer calls for telecom account support—billing inquiries, service activation, troubleshooting, and retention.
• Upsell and cross-sell telecom products/services where applicable, aligned with account goals.
• Participate in ongoing training, coaching, and QA sessions to maintain compliance and service excellence.
  
  

Qualifications

At least HS Graduate (old curriculum) / SHS Graduate

• No experience required, but looking for quality candidates and has CSE
  
  

Can start immediately

Benefits & Culture Highlights

• On-site work environment with modern facilities and free meals.
• Performance-based incentives, career pathing, and upskilling programs.
• Stable, long-term account partnerships with leading global telcos.
  
  

Interested Just Click the Apply Now!

Skills: crm,telecom,microsoft office suite,call monitoring,customer service