Kickstart Your Career With Us!
Are you a fresh graduate eager to begin your professional journey Curious about how the BPO and customer experience industry works
This is your chance to gain hands-on experience, develop valuable workplace skills, and grow in a dynamic environment where learning never stops. We are more than just calls.
We are looking for driven, curious, and people-oriented individuals to join our team as Client Experience Associates.
No prior BPO experience No problem.
We provide comprehensive training, mentorship, and career growth opportunities.
Job Overview
As a Client Experience Associates, you will be immersed in the day-to-day operations of customer support and business process services.
You Will Learn How To
- Handle customer inquiries professionally
- Provide excellent service through phone, chat, and email
- Support operational workflows and back-office tasks
- Resolve customer concerns with empathy and efficiency
- Work with systems, tools, and service platforms dedicated for the assigned campaign.
- Collaborate with teams to ensure smooth customer experiences
Think of this role as your career launchpad into customer service, operations, leadership, and business support.
Key Responsibilities
- Manage client accounts and maintain strong, ongoing relationships.
- Assist in the development and execution of account plans and strategies.
- Respond to client inquiries and resolve issues promptly.
- Analyze client needs and recommend appropriate solutions.
- Prepare reports on account performance and updates for management.
Who Were Looking For
Perfect For
- Fresh graduates
- Career shifters
- First-time job seekers
- Individuals curious about the BPO / CX environment
Qualifications
- At least 2 years in Senior HS or Bachelors degree in any field
- Fresh graduates are highly encouraged to apply
- No need to be fluent, just Confidence communicating in English
- Adaptable personality. Open to be trained and collaborate
- Curious and with Customer-focused mindset
- Amenable to shifting schedules if needed
- Willing to work onsite (Makati)
Add Ons
- Attendance & Performance Incentive
- Amazing team!
- Employee Engagement
Why Join Us
We are not your ordinary BPO. Try for yourself!
If youre ready to step into the professional world and discover how exciting customer experience and operations can be, wed love to meet you.
Apply today and begin your BPO journey with us.
g9outsourcing.com
Job Types: Full-time, Permanent, Fresh graduate
Benefits
- Company events
- Free parking
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Ability To Commute/relocate
- Makati: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
