Customer Service Admin (Automotive)

• Well Established Company

• Basic $2,400 - $2,600 + Variable Bonus

• Working location: Queenstown

• Working Days: Monday - Friday

• Working Hours: 8.00am - 6.00pm

Job descriptions:

• Handle customer enquiries and arrange appointments

• Coordinate customer check-ins, waiting lounge arrangements, and shuttle services, and inform service teams of arrivals

• Manage incoming mail, parcels, and payment collections, and keep the customer area clean and organised

• Prepare monthly reports, invoices, job orders, and other administrative records

• Support aftersales operations, including quotations, purchase orders, invoicing, and service coordination

• Check vehicle service and recall status, request and track parts orders, and coordinate parts delivery

• Arrange vehicle pickup and delivery, and follow up on jobs waiting for parts

• Verify and summarise retail transactions for accounting purposes

• Conduct customer follow-ups for satisfaction surveys (NPS) and maintain warranty/service records

• Other ad hoc duties as assigned

Requirements:

• Minimum GCE O level with 2 years of Customer Service experience preferred.

• Experience in Automotive industry and Autoline system would be an added advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492