Customer Relations Services (Mall Safety & Security) Representative

The ideal candidate executes the overall security program of his assigned mall. To maintain a safe and secured environment for all the customers, employees, guests, and other personnel within the mall he is assigned in, as well as other business related structures, in order to preserve a harmless environment which will result to profit and good business for the organization as well as achieve customer satisfaction within the limits of company standards, policies, and government law on security administration.

Responsibilities

• Implements CRS plans and programs through the direction of the CRS Manager
• Conducts regular inspection of all security posts in their mall branch
• Attends to all types of complaints in coordination with mall operations

Qualifications

• With at least 2 years work experience in the security industry.
• Basic knowledge in computer. Basic knowledge in Emergency Response.
• Excellent work etiquette and good verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work