Customer Project Manager

Qualification

• Must have 8+ years of project management experience within FMCG, foodservice, retail, QSR, beverage, or consumer goods industries
• Should have experience managing complex commercial projects, Joint Business Planning (JBP) initiatives, customer proposals, RFPs, and cross-functional stakeholder coordination
• Should have background in PMO governance, roadmap planning, risk management, and leadership reporting
• Experience supporting customer negotiations, contract renewals, and partnerships with agencies, suppliers, or external business partners
• Proficiency in Power BI, Tableau, or similar reporting tools, with exposure to multinational or regional business environments

Duties and Responsibilities:

• Lead and manage end-to-end commercial projects, including Joint Business Planning (JBP), customer proposals, RFPs, and business reviews.
• Track project timelines, milestones, risks, and deliverables while ensuring effective PMO governance and stakeholder alignment.
• Coordinate with cross-functional teams across commercial, marketing, finance, supply chain, and operations to drive successful project execution.
• Manage relationships with customers, agencies, suppliers, and external partners to ensure timely delivery of project objectives.
• Analyze business performance data and develop actionable insights, dashboards, and reports to support strategic decision-making and growth initiatives.