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Customer Engagement Analyst I

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  • Posted 11 hours ago
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Job Description

  • Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers
  • Accepts orders, closes sales, maintains customer records and completes required documentation
  • Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems
  • May have an assigned product line that may overlap other sales teams territories
  • May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity

Qualifications

  • Bachelor's degree or has completed 2 years level in College without back subjects or incomplete units
  • Excellent communication skills
  • Proven experience in conducting outbound calls
  • Skilled in handling professional business email correspondence
  • Proficient in utilizing Salesforce for CRM and sales operations
  • Background in sales is preferred
  • Strong customer service experience
  • Demonstrated experience in account management
  • Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

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About Company

Job ID: 148956135