Customer Engagement Analyst I

RELX

Fresher

Philippines, Western Visayas, Iloilo

Posted a month ago

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Job Description

Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers
Accepts orders, closes sales, maintains customer records and completes required documentation
Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems
May have an assigned product line that may overlap other sales teams territories
May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity

Qualifications

Bachelor's degree or has completed 2 years level in College without back subjects or incomplete units
Excellent communication skills
Proven experience in conducting outbound calls
Skilled in handling professional business email correspondence
Proficient in utilizing Salesforce for CRM and sales operations
Background in sales is preferred
Strong customer service experience
Demonstrated experience in account management
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

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