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Customer Care Representative

metacom careers
1-3 Years
Muntinlupa City, Philippines
  • Posted 4 hours ago
  • Be among the first 10 applicants

Job Description

Description

  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Resolve customer complaints and provide effective solutions to enhance customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve overall customer service processes.
  • Keep up to date with product information and company policies.

Requirements

  • Educational Qualifications: High School diploma or equivalent
  • Experience Level: 1–3 years
  • Skills and Competencies: Strong communication skills, proficiency in English, and experience in call center environments
  • Qualities and Traits: Empathetic, patient, and customer-focused
  • Responsibilities and Duties: Ability to handle multiple tasks efficiently and provide exceptional customer service
  • Working Conditions: Fast-paced call center environment, may involve evening and weekend shifts

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

About Company

Job ID: 152346565

Last Updated: 14-08-2026 07:32:07 PM
Homejobs in Muntinlupa CityCustomer Care Representative
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