Job Description
Join the dynamic team as a Customer Care Associate. This full-time position in Cebu City, offers the opportunity to build a rewarding career in customer service. No prior experience is required; we provide comprehensive training to help you succeed.
What You'll Be Doing
Provide excellent customer service through inbound and outbound calls
Handle a variety of customer inquiries and requests with professionalism and empathy
Work collaboratively with your team to ensure efficient and effective resolution of customer issues
Document customer interactions and maintain accurate records
Contribute to continual process improvements to enhance the customer experience
What We're Looking For
Strong communication and interpersonal skills
Eagerness to learn and a commitment to delivering outstanding customer service
Ability to remain calm and composed under pressure
Basic computer skills and a willingness to use technology to support customers
What We Offer
Competitive salary and performance-based incentives
Comprehensive training and ongoing development opportunities
Supportive and collaborative work environment
Opportunities for career advancement
Health and wellness benefits
Apply now to become a Customer Care Associate and start your journey with us!
