What are the Roles and Responsibilities
- Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Strategic planning to improve client results
- Negotiating contracts with the client and establishing a timeline of performance
- Establishing and overseeing internal budgets with the company and external budgets with the client
- Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Meeting all client needs and deliverables according to proposed timelines
- Analyzing client data to provide customer relationship management
- Expanding relationships and bringing in new clients
- Informs Immediate Superior and/or food safety Team on any concern related to food Safety Management System.
- Performs other duties that may be assigned from time to time
This could be for you if have:
- A Bachelor's Degree in Marketing, or any relevant field.
- At least 5 years of work experience in Institutional Sales / B2B key accounts coverage
- Working background Prospecting Clients, Customer Profiling, Strong Negotiation and Communication Skills, Order Management, Key Account/Relationship Management, and Good Business Acumen (understanding of the business and customer needs)
Why Join Us
- HMO Upon Regularization
- Accident Insurance
- Annual Vacation and Sick Leaves
- Employee Engagement Activities
- Special Employee Discounts
