Custom Software Engineer - UKG Pro Workforce Management

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Be part of Accenture Philippines 40-year legacy.

What you'll do:

Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Priority - AI Workforce: UKG Pro Scheduling and Forecasting Consultant

Role Overview

The UKG Pro Scheduling and Forecasting Consultant is responsible for implementing and optimizing UKG Pro Workforce Management solutions, focusing on Forecasting and Scheduling modules.

This role ensures accurate labor demand predictions and efficient staff scheduling to meet service levels, compliance, and cost objectives.

Key Responsibilities:

Solution Design & Configuration

Conduct workshops to gather requirements for forecasting and scheduling.

Configure UKG Pro WFM Forecasting models (drivers, calendars, seasonality) and Scheduling rules (coverage, shift patterns, compliance).

Align forecasting outputs with scheduling constraints for optimal labor plans.

Data Integration & Validation

Collaborate with integration teams to establish secure data flows (POS, traffic, call volumes). Validate historical data and maintain data quality for accurate forecasting and scheduling.

Testing & Deployment

Develop and execute test plans (unit, SIT, UAT) for both modules.

Support cutover and hypercare activities post go-live.

Stakeholder Engagement

Partner with HR, Operations, and IT teams to ensure end-to-end solution alignment.

Deliver training and documentation for schedulers, planners, and administrators.

Continuous Improvement

Monitor KPIs such as forecast accuracy (MAPE), schedule adherence, and labor cost efficiency.

Recommend enhancements leveraging AI/ML for predictive accuracy and automated scheduling.

AI Enablement & Automation

Use AI models for demand forecasting and optimization.

Implement automated workflows for schedule generation, data validation, and compliance checks.

Here's what you'll need:

Required Qualifications:

37 years of experience in Workforce Management solutions, with hands-on UKG Pro Forecasting and Scheduling configuration.

Strong understanding of labor standards, compliance, and predictive scheduling.

Proficiency in data analysis and forecasting methodologies.

Excellent communication and stakeholder management skills.

Minimum 2 year(s) of experience is required

What we believe:

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world's leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.

What's in it for you

• Competitive Compensation and Benefits (Performance Bonus, 13th Month Pay, Day 1 HMO & Life Insurance Coverage)
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Flexible Working Arrangements*
• Healthy and Encouraging Work Environment
• Company-sponsored trainings like upskilling and certification
• Employee Stock Purchase Pan
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Car and housing plan*

*Terms & Conditions apply

Equal employment Opportunity Statement:

All employment decisions shall be made without regard to age.., race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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