CSR Without Calls | Chat & Email No BPO Experience
CSR Without Calls | Chat & Email No BPO Experience
caldwell communications- Posted 4 hours ago
- Be among the first 10 applicants
Job Description
Customer Service Representative | Caldwell Communications – Quezon City
Ready to Start Your BPO Career
Maybe you're looking for your first stable job, better income, or a career where you can grow. It can be challenging to find a BPO opportunity when many openings require previous experience.
At Caldwell Communications, you can start where you are and learn along the way. As a Customer Service Representative, you'll assist customers with their questions and concerns while building communication, problem-solving, and customer service skills.
Salary & Benefits
Up to ₱26,000 monthly basic salary
Performance incentives and bonuses
Paid training from Day 1
Continuous learning and upskilling
Career growth opportunities
Full-time onsite employment
Qualifications For a Customer Service Representative
High School or Senior High School graduate
No BPO Or Call Center Experience Required
Fresh graduates and first-time job seekers welcome
Career shifters encouraged to apply
Good English communication skills
Customer service and problem-solving skills
Basic computer and typing skills
Willingness to learn new systems and processes
Willing to work onsite and shifting schedules
Your Day-to-Day
Assist customers through phone, chat, or other support channels
Answer questions and provide accurate information
Handle account, product, or service concerns
Process customer requests and updates
Provide appropriate solutions to customer concerns
Document customer interactions accurately
Escalate complex issues when needed
Follow company procedures and service standards
Meet quality, productivity, and customer satisfaction goals
What Happens After You Apply
Selected applicants will receive paid training covering customer service processes, account systems, and workplace procedures before handling customer interactions.
As you gain experience, you can develop skills that may lead to opportunities in Quality Assurance, Training, Workforce Management, Team Leadership, or Operations.
Job Details
Location: West Avenue, Quezon City
Work Setup: Onsite
Schedule: Shifting, including nights, weekends, and holidays when required
Take the First Step
You don't need previous BPO experience to get started. Bring your willingness to learn, communication skills, and commitment to helping customers.
Apply now and start building your Customer Service career with Caldwell Communications.
Ready to Start Your BPO Career
Maybe you're looking for your first stable job, better income, or a career where you can grow. It can be challenging to find a BPO opportunity when many openings require previous experience.
At Caldwell Communications, you can start where you are and learn along the way. As a Customer Service Representative, you'll assist customers with their questions and concerns while building communication, problem-solving, and customer service skills.
Salary & Benefits
Up to ₱26,000 monthly basic salary
Performance incentives and bonuses
Paid training from Day 1
Continuous learning and upskilling
Career growth opportunities
Full-time onsite employment
Qualifications For a Customer Service Representative
High School or Senior High School graduate
No BPO Or Call Center Experience Required
Fresh graduates and first-time job seekers welcome
Career shifters encouraged to apply
Good English communication skills
Customer service and problem-solving skills
Basic computer and typing skills
Willingness to learn new systems and processes
Willing to work onsite and shifting schedules
Your Day-to-Day
Assist customers through phone, chat, or other support channels
Answer questions and provide accurate information
Handle account, product, or service concerns
Process customer requests and updates
Provide appropriate solutions to customer concerns
Document customer interactions accurately
Escalate complex issues when needed
Follow company procedures and service standards
Meet quality, productivity, and customer satisfaction goals
What Happens After You Apply
Selected applicants will receive paid training covering customer service processes, account systems, and workplace procedures before handling customer interactions.
As you gain experience, you can develop skills that may lead to opportunities in Quality Assurance, Training, Workforce Management, Team Leadership, or Operations.
Job Details
Location: West Avenue, Quezon City
Work Setup: Onsite
Schedule: Shifting, including nights, weekends, and holidays when required
Take the First Step
You don't need previous BPO experience to get started. Bring your willingness to learn, communication skills, and commitment to helping customers.
Apply now and start building your Customer Service career with Caldwell Communications.
