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CSR Without Calls | Chat & Email No BPO Experience

CSR Without Calls | Chat & Email No BPO Experience

caldwell communications
Fresher
Not Disclosed
  • Posted 4 hours ago
  • Be among the first 10 applicants

Job Description

Customer Service Representative | Caldwell Communications – Quezon City

Ready to Start Your BPO Career

Maybe you're looking for your first stable job, better income, or a career where you can grow. It can be challenging to find a BPO opportunity when many openings require previous experience.

At Caldwell Communications, you can start where you are and learn along the way. As a Customer Service Representative, you'll assist customers with their questions and concerns while building communication, problem-solving, and customer service skills.

Salary & Benefits

Up to ₱26,000 monthly basic salary

Performance incentives and bonuses

Paid training from Day 1

Continuous learning and upskilling

Career growth opportunities

Full-time onsite employment

Qualifications For a Customer Service Representative

High School or Senior High School graduate

No BPO Or Call Center Experience Required

Fresh graduates and first-time job seekers welcome

Career shifters encouraged to apply

Good English communication skills

Customer service and problem-solving skills

Basic computer and typing skills

Willingness to learn new systems and processes

Willing to work onsite and shifting schedules

Your Day-to-Day

Assist customers through phone, chat, or other support channels

Answer questions and provide accurate information

Handle account, product, or service concerns

Process customer requests and updates

Provide appropriate solutions to customer concerns

Document customer interactions accurately

Escalate complex issues when needed

Follow company procedures and service standards

Meet quality, productivity, and customer satisfaction goals

What Happens After You Apply

Selected applicants will receive paid training covering customer service processes, account systems, and workplace procedures before handling customer interactions.

As you gain experience, you can develop skills that may lead to opportunities in Quality Assurance, Training, Workforce Management, Team Leadership, or Operations.

Job Details

Location: West Avenue, Quezon City

Work Setup: Onsite

Schedule: Shifting, including nights, weekends, and holidays when required

Take the First Step

You don't need previous BPO experience to get started. Bring your willingness to learn, communication skills, and commitment to helping customers.

Apply now and start building your Customer Service career with Caldwell Communications.

More Info

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Key Skills