Job Description
Qualifications & Key Responsibilities
Experience: At least 2 years of BPO / Customer Service experience required.
Strong Comprehension: Clear and concise explanation, understanding, and quick resolution of customer inquiries.
Communication Skills: Skillful probing and active listening abilities.
Customer-Centric: Ability to identify opportunities that directly benefit the consumer while building rapport in an open, friendly, and accepting way.
Product Expertise: Willingness to master expert knowledge of the InSinkErator knowledgebase, processes, and products.
